Tag: Assessment

A 10 Minute Meeting Worth Millions?

call center

It they’d been sipping brews or smoking cigarettes I probably wouldn’t have noticed. Instead what caught my eye and ear was the crew at the open deli kitchen of Bi-Rite Market talking about what they needed to be aware of and do to make the day go smoothly. I reminded me that sometimes the simplest way to […]

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Your Career: The Art of the Comeback

Symptoms + Cures

Outstanding talent from Hillary Clinton to Mao Tse Tung to Robert Downey, Jr. has been humbled and managed a career rebound. Here’s one more comeback-in-progress to add to the list: Jonah Lehrer. Lehrer’s attempt has lessons for anyone who has stumbled, made stupid mistakes, or taken a fall for someone else. Maybe you. Lehrer has been publicly psychoanalyzed, editorially flogged, and digitally […]

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One (More) Headhunter “Secret”: “See Me”

An Ifugao warrior with some of his trophies; I...

There are “secrets” in the executive search trade that anyone who hopes to be headhunted (or hire a headhunter to fill an opening) should know. A set of 10 tips are here; another 7 more are here. Here’s an 18th tip: what you do in the search process can stick with you for a lifetime. While the […]

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[Life Back West] March 2014 – The Six O’Clock Club


Ask any priest, competitive athlete like Michael Jordan, or experienced traveler. Rituals done with intent bring meaning to life. They also work, doing things like boosting performance and making things go better. Francesca Gino and Michael I. Norton noted in Scientific American that “investigations by psychologists have revealed intriguing new results demonstrating that rituals can have […]

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Will the Closing Door Hit You in the Butt as You Leave?

Office doorIt happens.

  It happens. That stint with your employer starts to look like toast. The accomplishments of five or ten months or five or ten years ago are yesterday’s news; “what have you done lately” if the mantra that’s sung from the corner office. The boss – likely the new boss rather than the old boss, […]

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[Work Locations] Hit the Sweet Spot


It’s not Flo Rida, but like a lot of little things that add up to make a huge difference, where you put offices and people is critical for all sorts of reasons. You want to hit the sweet spot. Time zones, for example. A recent call with a colleague left me chuckling as she walked me through […]

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Dare to Be the Nail that Gets Hammered?

k-spsh-nl) adjective

Ex·cep·tion·al (k-spsh-nl) adjective 1. Being an exception; uncommon.   The Japanese have a proverb: “The nail that sticks out gets hammered down.“ That saying applies in most parts of the United States as well. “Be different” and suffer the consequences. Unless you’ve got sufficient leverage through power, position, or extraordinary credibility, when someone proposes something different – risk taking or […]

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[Life Back West] December 2013 – What Would Agnes Do?

Italianate Victorian Painted Lady in San Franc...Over 70, she summoned me from across Liberty Street with a wave of her hand as I wondered what a stranger was doing motioning to me. Newly moved from Chicago, it was definitely not something that would happen in the Windy City unless the person was psychotic.

She has been dead for over a decade and I still remember the first time we met as if it was yesterday. Over 70, she summoned me from across Liberty Street with a wave of her hand as I wondered what a stranger was doing motioning to me. Newly moved from Chicago, it was definitely […]

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What Would Santa Say?

Santa Checks the Naughty or Nice List

Gary Allan Hertzberg, the American musician known professionally as Gary Allan, has a song line of  “Let’s be naughty and save Santa the trip.“ For the “naughty or nice” standard, it’s a pretty good way to gauge behavior, and one for all of us (you too) to follow. Exemplary behavior in one person – think Nelson Mandela […]

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Where is Jonah Lehrer?


It happens: we screw up. With any luck we own up to any mistakes and move on. Life continues, the metaphorical business version of an invisible scarlet letter and all. Jonah Lehrer, whose gifts as a writer (best sellers such as Proust was a Neuroscientist,  How We Decide, and Imagine as well as writing for Wired and The […]

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