[Coaching Tips] How to Say Thanks (and When and Why)

The gift fruit basket from Wendy and Richard Yanowitch was over the top, but it was really the simple handwritten card expressing what I had done and their thanks for my behavior that hit the bulls eye. Their thank you letter, as my friend Cathy Madison at Cathedral School for Boys might saw, “was a keeper.”

The next day at the school bus stop Lola’s mom, Charley Zechas, totally out of blue turned to me and said “I like having you at our bus stop.… Read the rest