The Problem with Inclusion

There’s a problem or two with diversity and inclusion efforts.

It’s just not the one(s) you probably think.

Similar to the efforts to increase employee engagement – if you can just win the hearts and minds of employees they’ll be more productive, have less turnover, and engender greater customer satisfaction  – inclusion and diversity efforts in some organizations struggle with the proper effective positioning (think marketing) and the changed culture required to be effective.

Read the rest