Thoughts on people, teams, organizations, communities, effectiveness and success
North Americans (OK, maybe just those of us who are Yankees) love simple solutions, especially to complex problems.
We want a pill to cure obesity (instead of a change in diet, lifestyle, better sleep, and appropriate physical activity) and student testing to cure educational ills (in lieu of better teacher training and development, better resourcing, smaller class size, and greater parental involvement).… Read the rest
In the old days – circa 1980 or so – companies depended on managing their operations by policies and procedures. Senior managers would issue an updated process and procedure, and people would follow the new marching orders. It seemed to work well – except when times changed and it didn’t.
Swiss banking giant UBS (Union Bank of Switzerland), in a back-to-the future-moment, has just issued an extensive set of dress guidelines for its client-facing employees (“wear flesh colored underwear“) that makes it feel like the 1980’s all over. … Read the rest