[Bus Stop Conversations] Quick Notes on How Things Work: Making Change Happen

The conversation with fellow grade-school parent Amy Eliot at the bus stop this morning could have been anywhere about any company or organization: it just happened to be about the grade school our kids attend. The lessons on what works apply to all.

There is no shortage of good research and study on change and how to accelerate it. Rossabeth Moss Kanter,  author of Change Masters is a great place to start for contemporary work.Read the rest