One Tournament: Many (Life) Lessons

I love US collegiate basketball’s March Madness. There are great games to be watched, and terrific lessons for everyone.

And I’ve got lots of company; as Vittorio Tafur noted in the San Francisco Chronicle, the next three weeks are “the most glorious, democratic, and addictive event in sports.”

And those tournament lessons are for you, and the lessons are for me.… Read the rest

25+ Tricks of the Trade to Greater Effectiveness and Efficiency

I’ll be working with the staff of my favorite preschool (also the school my son attended, and on whose Board of Trustees I sat for four years), the Little School in San Francisco this evening as part of their ongoing staff development program.

While my work is mostly helping senior execs and start-up and leadership teams raise the level of their performance, the same ingredients which imbed that work – efficiency and effectiveness – inform the work of teachers in a preschool.… Read the rest

Tips for Getting New Business: Can You Hurry Love?

Over hot chocolate (Peet’s non-fat, no whipped cream) this week, the search headhunter – newer to that side of the desk after running executive recruiting for one the nation’s blue chip companies on the other side of the proverbial desk  –  asked the awkward question.

His candidate search work for engagements had been outstanding; his new business development success had been missing in action.… Read the rest

The Quality Paradox: The Problem with Firefighters

Everyone admires firefighters.

Whether saving a cat from a high tree, or risking (and sometimes losing) lives battling a forest fire, firefighters universally evoke respect.

The same is true inside the business and organizational world; everybody applauds and cheers for the person or team who comes in to save the day, prevent the business for slipping into disaster or at least preserve what’s left of it, or prevent that favorite customer from leaving.… Read the rest