[Use with Caution] “Some of Us Were Talking…”

There are phrases that bring out smiles and there are strings of words that generate frowns.

Gossip

Here’s one that can do both: “Some of us were talking…

Like other “traffic signal” words and phrases – things like “but” as in “You’ll like it but it might be bumpy” or “just” as in “He’s just another candidate” – these words or phrases are best used sparingly and with smart intent.… Read the rest

[Life Back West] March 2014 – The Six O’Clock Club

Ask any priest, competitive athlete like Michael Jordan, or experienced traveler.iStock_000019334536Medium

Rituals done with intent bring meaning to life.

They also work, doing things like boosting performance and making things go better.

Francesca Gino and Michael I. Norton noted in Scientific American that “investigations by psychologists have revealed intriguing new results demonstrating that rituals can have a causal impact on people’s thoughts, feelings, and behaviors.Read the rest

[Work Locations] Hit the Sweet Spot

It’s not Flo Rida, but like a lot of little things that add up to make a huge difference, where you put offices and people is critical for all sorts of reasons.

R.O.O.T.S.

You want to hit the sweet spot.

Time zones, for example.

A recent call with a colleague left me chuckling as she walked me through the logic of her Shanghai-headquartered company putting their US marketing and sales office in New Jersey.Read the rest

[Life Back West] October 2013 – Kismet?

Kismet” the CEO asked?shutterstock_139117229

Yes, kismet,” I said. “The not-so-accidental fact that I’m working with someone who has some of the same strengths and challenges that I have. The good news? I know them well.”

The CEO’s direct report was the client, someone I’ll call “Bob,” did indeed have a skill set that reminded me of me; hardworking, a nose for the business, great rapport with people below him on the corporate pecking order, broad interests and knowledge, smart (well, maybe not that part) and the ability to be too candid when greater diplomacy was in retrospect warranted.Read the rest

End of the Year Calling: The 90-Day Sprint

2014 is calling. Yes, you.shutterstock_109238105

The words it uses – “bonus,” “performance review,” “promotion” – may be different but the results are the same.

Time to up your game and/or up the game of your team.

Time to get started. If you haven’t been “campaigning” now is the time to start.

And every day counts.

It’s also time to realize that your boss – and anyone else who informs things that benefit you like pay, bonuses, and promotions – are prone to a series of cognitive biases.Read the rest

[Life Back West] July 2012 – “Misfit Toys”

If you live in a certain City by the bay, sooner or later little surprises you.

Avengers (comics)

Annoy you? Yes. Delight you? Often. Alarm, disappoint, thrill, and endear? Always.

It’s those differences that make the place so special. Take away those difference and ultimately it leads to one destination; the land of boring, common, even mediocre.

Some workplaces are just like that City.… Read the rest