Thoughts on people, teams, organizations, communities, effectiveness and success
The best way to do any employee’s performance assessments is to do it up front: what are the results to measure, what are the behaviors expected to be evidenced, and what are the milestones / deliverables anticipated along the way? Assess as you go, adjust as required, and sum up at the end of the year.
It’s not how most people do it.… Read the rest
There are a lot of ways to build a company – some by accident, some products of history, and some by poorly conceived thinking (see Charlotte, North Carolina – who would think Charlotte would become a world banking headquarters?). An obvious goal is to base your business where it’s got good access to customers, talent, transportation or perhaps capital: do none well and you suck up time in travel, recruiting, and moving people that could be otherwise spent toward serving customers and making great products.… Read the rest
I had lunch with Littler Mendelson’s Lindbergh Porter today, an early Thanksgiving of sorts.
Seeing him reminded me that career choices and life opportuniities come to us in all sorts of ways and at times both convenient and awkward. Each choice you make has some consequence, both foreseen and unknown.
Lindbergh and I had worked together in the ’90’s when I was his client as an SVP of Human Resources.… Read the rest
Sometimes saying “no” is tough, even when there are all sorts of good reasons to do so. But if you are always saying “yes” to things you can’t or won’t be able to do, you’re setting yourself up for failure or dodgy performance downstream.
There are three areas where it makes sense for you to say no; 1) things that you should not do; 2) things that you can’t do; and 3) things that you prefer not to do.… Read the rest
Yesterday marked Veteran’s Day across the United States: it also marked the 6th anniversary of my father’s passing in 2003. A proud veteran of World War II, he had lived a good and long life when he died at 96 years old.
He was born at a time before airplanes, MTV, Xerox photocopy machines, cell phones and even the Internet. None of those events seemed to impact him much – throughout most of his life he got great joy out of reading books and talking with people, both activities which have been done for centuries.… Read the rest
My doctor Michael Sdao practices what he terms “evidence-based” medicine: he puts his faith primarily in approaches and procedures that have been validated by substantiated research. While it’s not necessarily the most daring of approaches, in the main the outcomes (knock on wood) have been pretty good.
Organizations, on the other hand, are pretty hit and miss as it pertains to using human capital systems and processes that have been validated by evidence based research.… Read the rest