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You Better Watch Out, You Better Not Cry, Better Not Pout . .

1914 Santa Claus in japan
Image via Wikipedia

Colin Neenan noted that “Life just seems so full of connections.”

It’s those connections, and the behaviors that impact that, that inform my work. In my consulting practice coaching executives and teams, as well as career coaching, I’m focused on those actions and behaviors rather than the feelings and emotions behind them. That “behaviors first” approach in business enables individual and team coaching clients to achieve quicker, more durable and quantifiable results..… Read the rest

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The UBS Employee Dress Code: A Test Santa Claus Would Flunk

Three keys logo by Warja Honegger-Lavater.
Image via Wikipedia

In the old days – circa 1980 or so – companies depended on managing their operations by policies and procedures. Senior managers would issue an updated process and procedure, and people would follow the new marching orders. It seemed to work well – except when times changed and it didn’t.

Swiss banking giant UBS (Union Bank of Switzerland), in a back-to-the future-moment, has just issued an extensive set of dress guidelines for its client-facing employees (“wear flesh colored underwear“) that makes it feel like the 1980’s all over.  … Read the rest

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Your Goal? Good Stories About Tough Times

Wendy Mogel, author of New York Times bestseller The Blessing of a Skinned Knee: Using Jewish Teachings to Raise Self-Reliant Children was in the City this week. I caught her presentation at the Hamlin School along with a bevy of parents from various independent schools.

Mogel has great on-stage presence and funny charm, fitting for someone whose father published the National Lampoon.… Read the rest

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Your Career: How to Say Goodbye

There are few things that are more important than first impressions (that tagline: “You only have one chance to make a great first impression“), the time in-between, and leaving that lasting impression by how you say goodbye.

People can forget at times a lot of bumpiness in that in-between period if the bookend hello and goodbyes are done well.

… Read the rest
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Your Career: Thriving in the Age of Unreason(able)

Image via CrunchBase

Seth Godin recently blogged that “unreasonable is the new reasonable” – the only person or business that succeeds are those that offer qualities or service that no one can ever approach.

I quibble with Godin’s assessment (I believe it’s more hype that actual performance). I don’t quibble with his take to the appearance of those qualities.… Read the rest