What Happens When the New Boss F**ks Up?

It happens.

The new senior hire (formerly called a senior suit in the days when the males who mostly occupied those roles actually wore matching jackets and pants) is keen to make their mark at the new place so they make changes. Often big ones.

Sometimes those changes work, and sometimes they bomb.

New CEO Marissa Meyer has clearly put her mark on a number of shifts at Yahoo in the five weeks she’s been on board changing some obvious practices: free food (a la Google, where she formerly worked) at many of Yahoo’s locations, instituting weekly check-in meetings (called FYI in Yahoo-speak), a reinvigorated and more rigorous hiring process, and engaging in greater dialogue and access with programmers than her predecessors.  … Read the rest

[Life Back West] September 2010 – “The Bully”

Sometimes the best (and hardest) lessons you learn are when you’re a child. They can also happen when you’re a parent of a child.

In both situations the best you hope for is that everyone comes out learning something from which they can grow. Your wish, in effect, is that it’s the silver lining that gets explored, not just the hard edges and rough lessons of the dark cloud that envelopes it.… Read the rest

[Tips for Leaders] How to Face Your Critics AND Give – and Get – Great Feedback

John Baldoni recently blogged on the best way to handle  your critics, using President Obama’s recent session with Republican Congress members as an example. Baldoni’s post at the Harvard Business Review – How to Face Your Critics –  suggests the following steps:

  • Show up.
  • Be cool.
  • Acknowledge your shortcomings.
  • Criticize gently.
  • Smile frequently.
  • Leave them asking for more.

Beyond facing your critics, a key foundational pillar for you to be a good manager and an even better leader is your ability to give and get great feedback.Read the rest

[How to Improve Your Leadership Skills] “Everything On One Calendar Please”

Just as  former basketball superstar Michael Jordan, investor Warren Buffett, or businessperson Oprah Winfrey wouldn’t handicap themselves by taking their second-string game to work (e.g. imagine Buffett: “No, we just invest in companies whose names begin with M-Z), you want to take your best self to work and life. It means bringing the whole you – not just a part of you – to life.Read the rest

[Coaching Tips for Great Leaders] Leading from the Heart

I don’t  live in Marin County, California even though my son goes to grade school there. And I’ll confess that I am more likely than not to be Marin-a-phobic.

So if this post reads a little too new age, dharma breath, hot tubs, and organic tofu  – in other words, all the stuff you might associate with Marin – be aware that I am one of the most earnest and pragmatic people around.Read the rest