Make-or-Break Career Skills: How to Manage Conflict Successfully

There are a number of ways to effectively manage conflict. The approach someone recently used with me (“There are issues; you’re the problem“) is not amongst any of them.

Here’s one conflict resolution approach that in my experience works 90+% of the time.

As a step back, it’s helpful to remember that much, perhaps most, conflict stems from people having different perceptions about what has happened or is happening.… Read the rest

Fix the Pinch and You (Too) Can Avoid the Crunch

I’m guilty.

In the land of do as I say and do as I do, I’m buckling on the latter and hoping you do the former.

It happens.

Despite best intentions to behave true to my own advice I slipped into behaviors that others rely on me to avoid modeling. It happens. Welcome to being human.

I have a conflict with someone on a board on which we both sit and rather than address it early, it’s gone from a minor annoyance to major avoidance.… Read the rest