What’s Most Important: Right Job or Right Boss?

It’s great to have choices but what if it’s a quandary?

Who's the Boss?One job offer is a role that fits you to a “T” with a boss with an awful reputation, the other is a poor-fit job with a well-regarded terrific boss.

While some thrill to have any job offer, figuring out which of these to take can be tough.

The right role fits you like a glove; it’s got stretch when you need it, and plays to your strengths, not your liabilities.Read the rest

Sorry? Say So Effectively!

Last Friday the 13th (somehow fitting) was “sorry” day at  Back West’s world headquarters; three occasions that someone said to me “I’m sorry.”

How effectively those apologies were tells you the things that make a sorry work, and how saying you’re sorry can also make the situation even worse.

Here’s the three:

  • Stephanie Smith, the person who cuts my hair was a no-show (as in the lights were off, the door locked, and no one in her shop) for my appointment late Thursday afternoon.
Read the rest