John Baldoni recently blogged on the best way to handle your critics, using President Obama’s recent session with Republican Congress members as an example. Baldoni’s post at the Harvard Business Review – How to Face Your Critics – suggests the following steps:
- Show up.
- Be cool.
- Acknowledge your shortcomings.
- Criticize gently.
- Smile frequently.
- Leave them asking for more.
Beyond facing your critics, a key foundational pillar for you to be a good manager and an even better leader is your ability to give and get great feedback.… Read the rest