Thoughts on people, teams, organizations, communities, effectiveness and success
Seth Godin recently blogged that “unreasonable is the new reasonable” – the only person or business that succeeds are those that offer qualities or service that no one can ever approach.
I quibble with Godin’s assessment (I believe it’s more hype that actual performance). I don’t quibble with his take to the appearance of those qualities.… Read the rest
“Facts,” as former President Ronald Reagan once noted, “are stupid things.” And as John Adams more accurately noted, “Facts are stubborn things” as well.
So when your normal mode of operation squares off with the facts of evidence-based research, it’s time to stop being stupid or stubborn, and think about changes to your way of behaving.… Read the rest
There are random events, and there are events that are chock full of patterns: the trick is knowing one set of events from the other, and in figuring out what, if anything, any patterns mean.
Something as simple as a run chart stuck up on your bulletin board wall helps you plot experience, whether it be the number of times your seven year old wakes-up at nights (less common lately – thank goodness) or the number of times things a client calls with one “last” change.… Read the rest